Training and Development
Management development for business leaders, line managers and HR professionals
We offer a training and development service which enables your employees to gain the knowledge and skills necessary to deliver a high quality service. With most training providers, you simply get what they always provide but we don't believe that a 'one size fits all' approach is what our clients want.
We therefore spend time talking with our clients about their needs to ensure that the training that we deliver is focussed on the needs of their business. Whether your want to train your managers on sickness absence, or your staff on customer care, you can be sure that our focus on your requirements will lead to delivery that hits the mark.
We deliver training courses on a range of management and operational level topics and also work with clients to develop specifically tailored programmes.
- HR skills for managers
- Mentoring and coaching for junior and middle ranking HR professionals
- GP Practice strategic visioning and planning
- Developing your workforce strategy
- Employment law and practice updates
- Management skills for supervisors
- Managing performance
- Managing discipline
- Managing contract variation
- Managing public interest disclosure
- Managing employee development
- Managing workplace investigations
- Managing absence
- Managing change
- Recruitment and selection
- Improving customer service in general medical practice
- Assertiveness
- Communications
- Managing conflict
- Time management
- Presentation skills
- Equality and diversity
- Dealing with difficult situations
- Negotiation skills
